SHIPPING + RETURNS
RETURNS + EXCHANGES
returns + exchanges are available on all full-priced purchases (excluding face masks) within 7 days of receiving your item. please contact hello@annie-hamilton to arrange a return. you may choose a refund or credit note for your return. no refunds or exchanges for sale items.
face masks: in keeping with hygiene standards, there is no exchange or refund available for face masks. all sales are final.
pre-orders: returns + exchanges are available within 7 days of receiving your item.
faulty items: please contact hello@annie-hamilton within 7 days of receiving your item.
shipping costs non-refundable. customers must cover all shipping costs for returns + exchanges, unless the item is deemed faulty.
all items are shipped with australia post
australian orders - $10 regular shipping / $15 express shipping
international orders - $20 flat rate regular shipping. please get in touch if you require express shipping.
please get in touch with any questions or issues - email@example.com